Full-Service Luxury Home Management

Our Owners – Are community minded and believe that homeowners have a responsibility to give back to their second-home communities. They desire to be in partnership with their vacation rental manager vs. being a cog in a corporate structure where profit is more important than people. [readmb] Our Guests – Value a “local” guest centric experience” vs. a generic “stay”. They care about the impact of tourism on Telluride. They connect with the idea that their rental company is rooted locally and values making a positive impact. Our Team – Loves the community in which they live, work and play. They want guests and homeowners to experience the best of Telluride. They believe in partnership. [/readmb]

We have 25 years of strategic marketing success. Many companies depend on OTA bookings from VRBO, HomeAway and Airbnb. In contrast we drive direct bookings from strong search engine visibility, a creative social media presence and a database of thousands of past guests. [readmb] Our team is at the forefront of creative digital marketing and we are relentless in our pursuit of new avenues to promote your home. It goes without saying that we showcase our homes with high quality professional photography, 3D virtual tours and carefully crafted listings. [/readmb]

You are our most important client. Nothing delights us more than to have you arrive to your property and exceed your expectations. Our owner team takes communication seriously and makes your needs a priority. We care about getting to know you and value relationship. [readmb] We are available during business hours 7 days a week and 24/7 for emergencies. Owners receive regular communication including newsletters, property updates and surveys with the opportunity to give us feedback. Bottom line. With us you are a partner, not a number. [/readmb]

We use sophisticated and up-to-date technology to maximize the income potential of your property. We consistently have the highest ADRs (Average Daily Rates) and continually adjust strategies to be sure that we are achieving the highest levels of occupancy possible. [readmb] This careful balance allows owners to meet income goals while minimizing property wear and tear. To achieve this end, we utilize professional revenue management in addition to dynamic pricing and other cutting-edge pricing strategies. [/readmb]

We know what discerning travelers and owners expect and we deliver. From 24/7 guest/owner service to concierge level service, our team is trained to listen and make each stay special. We know how important property care is in this equation and our guests and owners arrive to welcoming, exceptionally clean properties each and every time.

No one likes a surprise charge on their ownerstatement. We are upfront about costs during our initial meetings. Our owners have a clear understanding of what to expect. When unexpected circumstances arise, we do the right thing…we communicate and bring our owners into the loop.

While maximizing revenue performance is important, equally important is exceptional care of your valued asset. Our property managers are skilled and experienced. Our maintenance team and housekeepers utilize cutting edge technology to track workflow and quality. [readmb] Our team completes annual maintenance and safety audits of each property in addition to weekly inspections. When an issue arises, long held ties in our local community give us access to the best vendors. We strive to make every owner and guest stay exceptional. [/readmb]

Reputation is earned. We have an extensive network that includes local politicians, Realtors, non-profit groups and current homeowners. We are happy to connect you with community members who can speak to our company integrity.